Important Update Regarding Our Hospital
We want to inform you about an unexpected situation at our hospital. Due to an electrical fire, our facility is temporarily closed while we undergo necessary repairs. Our dedicated remediation team is already on-site, and mitigation and restoration efforts are actively in progress to restore the hospital to full operation as soon as possible.
We have partnered with a trusted local fire restoration company that knows our community well. They are fully equipped to handle the building restoration, contents cleaning, electrical repairs, and the permitting and inspections required to ensure a safe reopening. At this time, we anticipate the restoration process may take several weeks.
We are deeply saddened by the damage and very much miss providing the compassionate, consistent care to our patients that has been our mission for the past 48 years. Taking care of your pets with the same dedication you expect remains at the core of everything we do.
Continued Care Options During Our Closure
To ensure your pets continue to receive excellent care during this temporary closure, we are working closely with our trusted sister hospitals nearby. If your pet needs care, please consider visiting one of these locations:
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Big Creek Pet Hospital
16949 Bagley Rd, Cleveland, OH 44130
Just a short 3–4 mile (10-minute) drive northeast on Bagley Road.
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Roberts & Wendt Animal Hospital
1458 W 117th St, Lakewood, OH 44107
Approximately 12–15 miles north in Lakewood, about a 20–25 minute drive.
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Bartels Pet Hospital
7051 Mill Rd, Brecksville, OH 44141
Located about 13–16 miles southeast in Brecksville, a 20–25 minute drive. Convenient for those on the east side of Strongsville or near the highway.
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Animal Medical Centre of Medina
1060 S Court St, Medina, OH 44256
About 15–18 miles southwest, roughly a 25–30 minute drive.
How to Reach Us and Manage Your Pet’s Care
For non-urgent inquiries, please email us at Crossroadsah-oh@yourvetdoc.com. We will respond within 3-5 business days.
To maintain your pet’s medication and prescription food needs without interruption, please order prescription food and medication refills through our online pharmacy here >>.
Your pet’s vaccine records and brief medical history are also available anytime on our PetDesk App. Download our app to conveniently access all essential information during our temporary closure.
We sincerely appreciate your patience, understanding, and loyalty during this challenging time. Please stay tuned to our website and Facebook page for updates. We look forward to welcoming you and your pets back safely as soon as possible.
— The Team at Crossroads Animal Hospital